Shipping Times & Terms

Cards & Pockets, Inc. is a family owned and run company, and each order is assembled and packaged with EXTREME attention & care. All sample pricing includes free first class shipping. Below are some shipping/turnaround times for various types of products, as well as an outline of our shipping methods.

Please review your order within 48 hours of arrival. This is necessary for all claims. Please open your package, review & count all materials. If anything is incorrect, incomplete, or damaged; contact us within 48 hours and we will correct it. Corrected orders will not be upgraded to Overnight shipping if processing time is still within the specified time period from the order date.


Sample orders typically take 1-3 days to assemble. During peak months, we may require 3-4 business days to assemble your samples, but typically we get them out very quickly.

Samples are mailed First Class and typically arrive 4-10 business days after our assembly time. Samples mailed outside of the U.S. can require up to 3 weeks for delivery in some areas. You have the option of upgrading to Priority Shipping (2-3 business days/6-10 International) for an additional charge.


Approximately 95% of our PocketFolders, cards, and paper components are IN STOCK at all times. Occasionally, your order quantity may exceed our stock level and may require additional time to fulfill. Please use the 'special order instructions' field during checkout if you would like to specify that your order is needed by a certain date. We, otherwise, do not email customers regarding backordered items unless the wait will exceed 2 week production time. Backordered items will typically ship within just 1 week.

We typically ship all orders within 1-3 business days. During peak business months(Jan.-April) it is more likely to require 3-6 business days to assemble.
Finishing Services such as printing & mounting can extend processing time. Orders with Finishing Services require 4-8 business days for processing, (exact time depends on the number of services).


Shipping times are in addition to the estimated Processing time, as explained above.

Bulk orders are shipped via the customer's choice of USPS or UPS. Shipping times are in addition to assembly times. If you order over a weekend with priority/ground shipping, often, you will receive your order by the following weekend!

We understand if you have an IMMEDIATE need, we do offer EXPRESS shipping. EXPRESS shipping is overnight to most locations, but on occasion may require 2 business days. Please email us before 12:00pm EST if you have an emergency and need something NEXT DAY! On most occasions we can work it out for you.

Please refer below for typical UPS delivery times. The UPS posted delivery times are approximate and can sometimes vary +/- 1 day. Delivery times are posted in business days (M-F). Please refer to the UPS Holiday Schedule for more detailed delivery information.
Please note that we are located in New England. Refer to the UPS Ground map to see how quickly the least expensive method (Ground) will arrive to you. For example, it is not always necessary to purchase Next Day Air if the map indicates you are in a 1 day delivery area.


USPS and UPS may require a person to be present at the mailing address for delivery. If a person is not present, the package may be held at the nearest USPS or UPS facility for pick up, for a limited time. If the package is not claimed during this window of time, it will be sent back to Cards & Pockets, Inc. Attempts to re-ship will be at the receiver's expense.

Please note: USPS delivers Monday - Saturday. UPS delivers Monday - Friday and charges an additional $15 for Saturday delivery. Please place UPS Saturday delivery requests as a Saturday Delivery Upcharge in your cart checkout.

A request for a 'signature waiver/shipper release' on the package may be requested in the 'order notes' of the online Checkout. This is a request for USPS or UPS to leave the package at the door/optimal location of the mailing address. Cards & Pockets, Inc. is not held responsible of loss or theft at the request of a shipper release. Any requests for a specific drop location will be treated as a signature waiver/shipper release.


We DO ship WORLDWIDE. ALL DUTY & CUSTOMS RELATED CHARGES ARE THE RESPONSIBILITY OF THE INTERNATIONAL CUSTOMER. Couriers may charge a small customs collection fee(COD) by cash/check, upon package delivery. Rate varies between locations. International packages are marked as manufactured in the U.S.A. We do not misrepresent the value of our products under any circumstances. Shipping times are in addition to assembly times.

Canada shipments are exempt from duty charges, under the North American Free Trade Agreement(NAFTA). There will be a 5% GST and possible PST (exact percentage varies between provinces), upon arrival. UPS Expedited & Express service charge only a $4.25 collection fee in addition to the taxes. These charges may be labeled as "brokerage" or "COD" fee on your delivery receipt.
USPS charges a $5 brokerage fee in addition to the GST & PST rates.

United Kingdom shipments are exempt from duty charges. There will be a VAT(value added tax) of 20% collected upon delivery.


If you have any instructions regarding shipping, please leave us an order note when checking out.
For any questions regarding the tracking of a package, please e-mail Dan the Shipping Manager at .

Thank you!

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